Executive Summary

Comprehensive Systems Developer and Tech Lead with an integrated software engineering and managerial mindset. Proficient in merging advanced programming skills and UI/UX design with complex cloud network and server administration. Extensive experience in building enterprise digital platforms from scratch, diagnosing database anomalies, and ensuring high-availability services. Excels at translating technical visions into scalable, stable software solutions and coordinating professionally between top management and executive development teams.

Professional Experience

Founder & Chief Technology Officer (CTO) Current Role
Watira Enterprise Platform (Startup)
Conceptualized, architected, and developed the entire Watira SaaS platform from the ground up, delivering a comprehensive virtual office and Document Management System (DMS) ecosystem.
Led the strategic business vision, aligning technical product development with B2B market demands and the digital transformation goals of Vision 2030.
Designed and implemented zero-trust security models, GPS-based attendance systems, and secure e-signature integrations matching governmental standards (Nafath/Emdha).
Managed cross-functional operational efforts, including corporate client acquisition, pricing strategy formulations, and continuous platform lifecycle updates.
IT Manager / Systems & Operations Lead 2018 - 2026
Arab Eagle Co. / jehat Digital Platform (Remote)
Spearheaded annual operational strategies aligned with target infrastructure and the enterprise's vision for scalability and stability.
Orchestrated comprehensive oversight of daily digital operations, monitoring system performance to ensure maximum uptime, speed, and cloud stability.
Executed direct technical intervention to resolve critical bottlenecks, securing sensitive infrastructure against vulnerabilities and potential throttling.
Provided immediate root-cause diagnostics and resolution for server crashes, hosting anomalies, and sudden DB outages, ensuring extreme operational resilience.
Conducted professional technical negotiations with external server providers to enforce code quality, security standards, and strict deadlines.
Founder & Technical Operations Manager 5 Years Experience
Beit El-Seyana (Maintenance House) for Tech Solutions
Founded and directed the daily operations of a comprehensive IT and mobile maintenance center, successfully managing and mentoring a dedicated team of technical employees.
Oversaw B2B/B2C sales, procurement, and inventory management for tech devices and spare parts, maximizing business profitability and ensuring high customer satisfaction.
Delivered advanced Level-3 (L3) technical support, executing complex hardware repairs, motherboard circuitry diagnostics, and resolving severe software/OS crashes.
IT Infrastructure & Technical Support Specialist 2 Years Experience
El Shennawy Corporate Group - IT Department
Architected internal network topology and provided advanced HW/SW technical support, securely interconnecting branches for a stable digital environment.
Continuously monitored internal server health, ensuring safe data flow and swiftly resolving system compatibility conflicts with maximum efficiency.

Education, Certifications & Technical Tracks

Bachelor of Information Systems Academic Degree
Faculty of Computers & Information Systems | Systems Architecture & Data Analysis
Professional Diploma in Total Quality Management Global Certification
American Federation of Accreditation (AFA) | Credential ID: AFA50653
Full-Stack Engineering & UI/UX Design Tracks Advanced Self-Paced
Global E-Learning Tech Platforms

Practical implementation of modern software frameworks, distributed database architectures, and contemporary user experience guidelines via live enterprise environments.

Server Administration & Cloud Infrastructure Specialized Training
Linux / Windows Server / Enterprise Hosting Environments

Deepened technical capability in diagnosing server crashes, managing enterprise hosting, configuring firewalls, and establishing failover redundancies against sudden downtimes.

MIS & Tech Project Management Certifications Operational Excellence
Specialized courses linking software requirements with strategic enterprise goals.

Featured Engineering & Development Projects

watira Platform Architecture v2.4

Engineered the entire cloud-based Enterprise Platform from scratch for digital integration and automation. Managed the continuous deployment, lifecycle updates, and codebase maintenance with exceptional flexibility.

Interactive Portfolios & Web Networks

Designed and built advanced front-end architectures ($UI/UX$) for a variety of presentation networks, including: "jehat Training", "Jandal Coin", and the "Sanabel Cooperative" portal, ensuring blazing-fast load times.

Libya FM Network Infrastructure

Directed the end-to-end network planning for the radio network HQ at Al Fateh Tower, Libya. Facilitated Fiber & Cat6 cable distributions, configured patch panels, and provisioned switches/servers to guarantee uninterrupted live broadcasting.

Automated Barcode Ecosystem (3 Branches)

Led the complete digital transformation for El Shennawy Group, migrating from traditional manual sales to a fully automated POS system. Supervised item coding and successfully synced live DBs across 3 main branches.

MikroTik & Wireless Networks

Deployed sophisticated $MikroTik$ servers to manage and route ISP traffic. Designed an extended wireless broadcasting framework covering a 45-kilometer geographical radius with deep penetration and anti-breach firewalls.